Terms & conditions
Last updated: September 2026
By using the STEPS website, store, or contact channels, you agree to these terms. They are written simply so they stay clear.
About the service
STEPS provides prosthetic and orthotic manufacturing, rehabilitation, and a continuous care journey. Website content is informational; the final plan follows assessment and follow-up with the team.
Website and content
We aim for accurate information, but photos and text may change over time. Do not copy content or use STEPS visual identity for commercial purposes without permission.
Store and orders
Prices and availability are shown at the time of order. After you submit a request, we contact you to confirm details and delivery or pickup. If something needs changing or cancelling, we clarify it with you before continuing.
Responsibility
We commit to a responsible care journey and follow-up. Clinical or rehabilitation outcomes depend on individual assessment and sticking to the follow-up plan; we do not make general promises outside that context.
Governing law
These terms are governed by the laws of the Arab Republic of Egypt. If a disagreement arises, we try to resolve it through contact first.